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77669

Public Sector

Financial

Sector

 

Reference Story

Situation

Public Sector - Energy

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Critical Business Issue

South Africa not meeting energy efficiency compliance standards

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Reasons

  • Retailers unaware of new energy standards

  • Unable to track and monitor retailers using legal compulsory display and use of the Energy efficiency Labels, on all major appliances

  • No customer awareness around new energy saving appliances 

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Capability

LGIT helped more than 750 retailers focus on changing the selling behaviour. They now have a different conversation with the customer and don't push product, but demonstrate savings and total running costs, when buying an appliance with an efficiency label.

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LGIT provided

Train the Trainer workshops to more than 100 trainers across 4 regions

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Results

There was a significant increase in energy consumption awareness.  Customers made better decisions to reduce their carbon emissions associated with use of household appliances.

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